We put our customers first and will do everything we can to help you work out any issue. Our customers are never on their own and we pride ourselves in best support service. We’ll do our best to solve any problems with our products, services.
Refunds
Before a refund is granted, you’d have to allow us to try and help. Contact our support via chat, tech ticket or at [email protected] and please allow 24-72 hours for our Support Team to get back to you. We do our best to answer a lot faster to your requests.
he nature of digital media (software) that can be downloaded instantly makes it non-returnable. There is no “trial” or “grace period” after purchasing any product which means all sales are final. Once you have purchased the software or a service, there is no way to “return” it. As such, refunds can not be provided.
We can process a refund if you haven’t downloaded the product or if the product you downloaded from the website was completely unusable, damaged or non-functioning, or doesn’t do what it promises to.
To summarize and clarify: No returns/refunds will be offered for digital products except cases in which the product you’ve purchased is:
1.Completely non-functional
The EU 14-Days Return Policy
Based on EU law, you may withdraw the purchase and receive a refund for any digital content (or service) purchased on the site during 14 days, only if you did not download the content and did not install it on the site and only if we did not start working on the requested development project. Once a digital product has been downloaded and/or a purchased service has commenced, customers immediately lose their right of withdrawal.
Your Consent
By using our platform, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
Please also note that
You may cancel your subscription at any time, however, there are no refunds for cancellation.
Changes To Our Return & Refund Policy
Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.
Contact Us
If, for any reason, You are not completely satisfied with any service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our product.
Via Email: [email protected]
